Resume
Below is a list of my educational background, my work experience, and my special skills and accomplishments.
Education
2019-2023
Michigan State University | Broad College of Business
Bachelor of Arts, Marketing
Cumulative GPA: 3.81/4
Dean's List: 5 Semesters
Work Experience
Sept 2021 - Present
Jolly Pumpkin Cafe and Brewery
Hostess
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Greet and escort customers to a table upon entry
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Create and maintain 2+ hour waitlist on game days
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Address guest needs and resolve guest issues in a resourceful manner
May 2021 - Present
CJ's Brewing Company
Server
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Maintain a 6-table section while assisting other servers and taking orders over the phone
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Ensure optimal guest experience by promptly greeting tables and providing attentive service
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Increased guest check averages by promoting appetizers, daily food and drink specials, and desserts
May 2020 - Jan 2021
Diamond Bakery
Cashier
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Interacted with over 200 customers daily and prepared orders with nearly perfect accuracy
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Operated cash register and gave appropriate change and receipts to customers
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Communicated with bakers and co-workers to provide product information to customers
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Formulated action plan among six cashiers to increase precision with phone orders
Dec 2019 - Mar 2020
Michigan State University Food Stores
Customer Service Representative
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Handled customer orders over phone and via email
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Maintained communication with over 20 stock handlers from campus dining halls to record orders and ensure proper delivery of food
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Navigated through computer program to place orders and conduct research on items
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Managed time efficiently by balancing a 15-hour work week with 16 course credits
Jun 2017 - Aug 2021
Camp Beth El
Camp Counselor
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Provided aid to campers ages two to five
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Ensured a safe and fun learning environment for young campers
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Coordinated with team of 24 counselors to organize daily crafts and activities.
Activites, Honors, and Skills
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Studying MS Excel, Tableau, MySQL, Python, RStudio, and SPSS
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Alpha Xi Delta Sorority, Honor Board Member + Electronic Comm. Director
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Alpha Xi Delta Foundation, Scholarship Recipient
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Michigan State University Intramural Soccer, Member
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Bloomfield Hills High School Varsity Soccer and Volleyball, Captain